Frequently Asked Questions

Most roof windows – around 95 per cent – can be installed internally, eliminating the need for external scaffolding. This internal installation process is quick and efficient, often completed in as little as four hours for a single window. If you need more than one window, additional accessories or require a more complex installation, we will be able to advise you regarding all timings.

We will gain precise measurements to ensure a seamless fit for your new Velux window, so are happy to visit your site to take detailed measurements. If you are thinking about a replacement, we can also visit to offer expert advice on selecting the right Velux product.

Centre-pivot windows rotate almost 180 degrees for easy cleaning, while top-hung windows, hinged at the top, offer unobstructed views. Both types can be cleaned easily, making the best choice a matter of personal preference.

As a Velux-certified company, our work adheres to rigorous standards and a strict code of practice. We are also TrustMark-accredited, ensuring the highest quality workmanship and service for your peace of mind.

The cost of replacing or installing Velux windows varies depending on several factors, including the chosen window style and size. We are happy to provide a free, no-obligation quote tailored to your needs.

Velux roof windows are designed to fit a variety of roof pitches, including pitched and flat roof windows. We also supply and fit Velux low-pitch windows designed for homes with low pitches from 10-20 degrees. Top-hung windows suit pitches from 15 to 75 degrees, while centre-pivot windows fit 15 to 90-degree slopes. The exact fit depends on your roof materials and flashing, and we will be able to advise you.

Velux electric products allow you to operate out-of-reach windows with the touch of a button. These innovative windows also feature an automatic rain sensor for added convenience and peace of mind.

We specialise in Velux window replacements, including part replacements and complete window upgrades. We offer the latest technology, such as electronically operated windows with convenient features like automatic rain sensors.

When installing new roof windows, it’s important to comply with building regulations. In most cases, planning permission isn’t required for roof window installation falls under permitted development rules, provided certain conditions are met. We’re happy to offer guidance and support to ensure your project meets all requirements.

The complete Velux roof window range surpasses British standards, including those for thermal efficiency, ensuring optimal performance and compliance.

Velux roof windows are indeed suitable for bathrooms and other humid areas. Their specialised design includes features like laminated safety glass, aluminium cladding, and integrated ventilation to prevent condensation and ensure lasting performance.

Velux offers a variety of glazing options to enhance your comfort and home environment. There is noise reduction, thermal insulation, and heat protection glazing options. Each option boasts features like rain noise reduction, safety lamination, and UV filtering for a comfortable and safe living space.

Yes, we can supply all Velux accessories, including blinds, shutters, and awnings. We can also install all electric products, including App control.

Velux provides a 10-year manufacturer’s guarantee on its roof windows, covering the window itself, flashing, and glass. Blinds and electric windows have a three-year guarantee. As TrustMark members, our installation work comes with a six-year guarantee, giving you added peace of mind.

We travel throughout Essex, Cambridgeshire, Hertfordshire, London, Suffolk, and the wider areas.

Our Velux installation quotes are designed to be transparent and comprehensive. They include the cost of supplying, delivering, and fitting your new roof windows. As part of our commitment to sustainability, we’re happy to remove your old windows and ensure they are recycled responsibly.